Contact us

Domestic United States - $5.99 International - Calculated when you plug in your address at checkout

If you have any other questions or need further assistance, please check out our Contact Us form. We’re always here to help and will respond to your inquiries as quickly as possible!

Bringing your merch ideas to life has never been easier! Whether you have a design ready or need something created from scratch, we’ve got you covered. Just fill out the Contact Us form to get started, and we’ll handle everything—from design to production—so you can focus on what you do best. And the best part? It’s all completely free.

Unless stated otherwise, products can be returned within 30 days. If you purchased the wrong size and want to switch it out, or need help with a return, fill out our contact us form here - and we will get back to you very quickly to make things right. No returns on international orders. Please check the sizing charts on each product to ensure you have the best size for you. Return & Refund Policy: Returns for U.S. Orders – The Company offers free returns for orders placed within the United States within 30 days. Customers are responsible for providing the return shipping label unless the return is due to an error in production or a defect in the merchandise. In cases of production errors or defects, the Company will provide a replacement item at no additional cost, and the customer will not be required to return the defective item. The customer must provide photographic evidence of the defect or error before a replacement is issued. International Orders – No Returns For international orders, the Company does not accept returns. However, if there is a defect or error in production, the Company will provide a replacement item at no additional cost. The customer must provide photographic evidence of the defect or error before a replacement is issued. Condition of Returned Items – Returned items must be in their original, unworn, and unwashed condition to qualify for a refund or exchange. The Company reserves the right to deny returns that do not meet these conditions. Returns are to be sent to: MBM Commerce, LLC 822 Hawthorne Dr. Pittsburgh, PA 15235

Shipping time estimates will be provided at checkout. We ship with USPS, UPS, and FedEx. Please note that the shipping times are estimates. United States: Ship Time: 2-10 Business Days International: Ship Time: 3-20 Business Days

You will be emailed a tracking number as soon as your order ships.

The t-shirts are crafted from 100% ringspun cotton. Its durability is enhanced with double-needle stitched sleeves and bottom hem, and a 1" ribbed collar. The hoodies are crafted from a premium blend featuring 80% cotton and 20% polyester. Its standard fit, jersey-lined hood, and robust double-needle stitching ensure durability and a sleek look.

CreatorShelf is a platform dedicated to creating merchandise specifically for content creators. We collaborate with these creators to integrate their brand identity seamlessly into the merchandise, providing a personalized experience that aligns with their unique style and audience engagement strategies.

If you purchased the wrong size and want to switch it out, or need help with a return, fill out our contact us form here - and we will get back to you very quickly to make things right. No returns on international orders. Please check the sizing charts on each product to ensure you have the best size for you.

Returns for U.S. Orders – The Company offers free returns for orders placed within the United States within 30 days. Customers are responsible for providing the return shipping label unless the return is due to an error in production or a defect in the merchandise. In cases of production errors or defects, the Company will provide a replacement item at no additional cost, and the customer will not be required to return the defective item. The customer must provide photographic evidence of the defect or error before a replacement is issued. International Orders – No Returns For international orders, the Company does not accept returns. However, if there is a defect or error in production, the Company will provide a replacement item at no additional cost. The customer must provide photographic evidence of the defect or error before a replacement is issued. Condition of Returned Items – Returned items must be in their original, unworn, and unwashed condition to qualify for a refund or exchange. The Company reserves the right to deny returns that do not meet these conditions. Returns are to be sent to: MBM Commerce, LLC 822 Hawthorne Dr. Pittsburgh, PA 15235

Privacy Policy Effective Date / Date Last Updated: 03/20/2025 CreatorShelf / MBM Commerce LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services. 1. Information We Collect We collect the following types of information to provide and improve our services: Personal Information: Name, email address, shipping address, payment details, and other information you provide when placing an order or signing up for an account. Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited. Designs and Content: Any designs, logos, or creative content you upload for customization. 2. How We Use Your Information We use the information we collect to: Process and fulfill your orders. Communicate with you about your orders, updates, and promotions. Customize and improve your shopping experience. Ensure compliance with applicable laws and regulations. 3. Sharing Your Information We do not sell or rent your personal information. However, we may share your information with: Service Providers: Third parties who help us with payment processing, order fulfillment, and shipping. Legal Compliance: Authorities if required by law or to protect our rights. 4. Data Security We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We strive to safeguard your data but cannot guarantee absolute security. 5. Your Rights You have the right to: Access, update, or delete your personal information. Opt-out of receiving marketing emails by following the unsubscribe link. 6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. 7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices. 8. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: mbmcommerceinfo@gmail.com

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.